Useful Links

• Link2home
  NSW homelessness information and referral telephone service
  1800 152 152
• NSW Communities & Justice Housing
  Help with being able to find or keep your housing,  apply for private rental assistance or social housing, understand your rights and responsibilities as a tenant or request help with a property.
  Find a housing office near you.
• Assistance with care and Housing Sub-program (ACH)
  Government program
• Women’s Housing Company Ltd
  Community housing provider
  1300 942 111
  02 9281 1764
• Salvation Army Housing
  A national Mission Enterprise that works with people to provide safe, secure and affordable housing.
  NSW 1800 422 322
• The Miles Foundation
  Specialist Homelessness Service
  1800 274 984
• Mission Australia Housing
  Tier 1 Registered Housing Provider
  1800 269 672
• Mission Beat
  Assistance for homeless people (run by Mission Australia)
  1300 306 461
• Lou’s Place
  Lou’s Place is the only daytime refuge for women in Sydney.
  Private charity
  02 9358 4553
• Ask Izzy
  Ask Izzy is a mobile website that connects people who are in crisis with the services they need right now and nearby.
• DCJ Housing Contact Centre
  NSW State Government
  1800 422 322
• Women’s Community Shelter
  Charity
  02 9539 6859
  0432 630 359
• Sanctuary Housing
  Crisis accommodation
  02 9310 5050
• UnitingCare
  Housing (not linked with social housing or DCJ)
  02 6249 6717
• Metro Community Housing
  Community housing provider
  02 9565 4599
• YWCA Homelessness Service
  02 9285 6267
• Co-operative and Alternate Housing NSW
  A list of co-operative and alternate housing providers in NSW
• WelcomeMat
  Help to find affordable housing rentals in NSW
• Newtown Neighbourhood Centre Affordable Renting List
  Newtown Neighbourhood Centre produces a weekly accommodation list for rental properties in the Inner West that are $250 or less per week. The list is updated every Wednesday.
• Homeless Persons’ Legal Service (HPLS)
  The Homeless Persons’ Legal Service (HPLS) provides free legal advice and assistance through their network of clinics. They provide advice about civil legal matters such as fines, credit and debt, tenancy, AVOs, victim’s compensation, Centrelink problems and more.

• • • • NSW Domestic Violence Line
        NSW statewide telephone crisis counselling and referral service for women and persons who identify as female.
        1800 65 64 63
      • Women’s Domestic Violence Court Advocacy Service NSW Inc (WDVCAS)
        Domestic and family violence specialist service, court advocacy
        1800 938 227
      • West Connect Domestic Violence Services NGO/Community
        02 4732 2318
      • Women’s and girls’ emergency centre (WAGEC)
        02 9319 4088
      • Specialist Homelessness Service
        NSW Elder Abuse Helpline and Resource Unit
        1800 628 221
      • Domestic and Family Violence
        1800 737 732
        1800 555 677
        
      • NSW Rape Crisis Centre
        1800 424 017
      • Victims Access Line
        1800 633 063
        
      • Aboriginal Support Line
        1800 019 123
        
      • Mary’s House
        A shelter in the North Shore of Sydney supporting women and their children who need help because of domestic violence.

• National Association for Loss and Grief NSW (NALAG)
  FREE loss and grief support to those who are grieving by trained volunteers
  02 6882 9222
• Lifeline
  National charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services
  13 11 14
• Suicide Callback Service
  Free counselling NATIONWIDE for suicide prevention & mental health via telephone, online & video for anyone affected by suicidal thoughts, 24/7.
  1300 659 467

• My Aged Care
  Government program coordinating aged care
  1800 200 422
• Aged Care Quality and Safety Commission 
  Assessing and monitoring the quality of care and services against the Aged Care Quality Standards
  1800 951 822
• Aged Care Assessment Team ACAT
  1800 556 533
• Commonwealth Respite and Carelink Centre
  These local centres provide a link to carer support services and assists carers with options to take a break through short-term and emergency respite.
  1800 052 222
  After hours: 1800 059 059
• National Carer Gateway
  Carer Gateway provides information about services and support available for people who care for someone with disability, chronic illness, dementia, mental illness or who are frail aged.
  1800 422 737

• Australian Department of Social Services (Centrelink) 
• Age Pension and Retirement
  132 300
• Financial Information Service Officers
  132 300
• Multilingual Phone Service
  131 202

• NSW Fair Trading consumer protection
  133 220
  02 9895 0111
• NSW Trustee and Guardian 
  1300 364 103
  02 8688 6070
• Public Guardian
  Part of the Department of Justice
  1800 451 510
  02 9556 7600
• NSW Department of Veteran Affairs
  NSW State
  133 254
• NSW Department of Health  
  02 9391 9000
• Healthline 
  1800 639 398
• Ageing, Disability and Home Care
  02 9377 6000
• Home Care Service Referral and Assessment Centre
  1800 350 792
• NSW Ombudsman
  Independent review body dealing with complaints about NSW government services
  1800 451 524
  02 9286 1000
• NSW Communities & Justice
  Family Community Services & Justice

• Australian Government Department of Social Services
  1300 653 227

• Australian Department of Health
  1800 020 103
  02 6289 1555

• NSW Mental Health Access line
  Information
  1800 011 511
• NSW Lifeline Counselling
  13 11 14
• Suicide Call Back Service
  Counselling
  1300 659 467
• Open Minds
  Mental health support
  1300 673 664
• Beyond Blue
  Mental health support
  1300 224 636
• Qlife
  LGBTQI – mental health
  1800 184 527
• SANE
  A national mental health charity working to support four million Australians affected by complex mental illness
  1800 187 263
• Alcohol and drug information service (ADIS)
  Support, information, counselling and referral to services in NSW regarding alcohol and drug uses
  1800 250 015

• National Disability Insurance Scheme (NDIS)
  Government program for disability support
  1800 800 110
• People with Disability Australia
  A national disability rights, advocacy and representative organisation that is made up of, led and governed by people with disability.
  02 9370 3100

• Dementia Australia
  National Dementia Helpline is a free confidential phone and email information and support service for people suffering from dementia and their carers
  1800 100 500
• Dementia Support Australia
  Government-funded service
  1800 699 799
• Dementia Reframed
  Dementia Reframed focuses on improving information about living with dementia, and supporting carers on their journeys.
  0418 220 888. Download an information flyer here.

• Health centres 
  02 9560 0866
• Sydney Women’s Counselling Centre
  02 9718 1955
• Shoalhaven Women’s Health Centre
  02 4421 0730

• Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS)
  A NSW Government scheme providing financial assistance towards travel and accommodation costs when a patient needs to travel long distances for treatment that is not available locally.
  1800 478 277
• The Wellbeing in Later Life: Your Guide to Programs and Activities Government resource 
• NSW Health Care Complaints Commission The Health Care Complaints Commission |
  Acts to protect public health and safety by dealing with complaints about health service providers in NSW.
  1800 043 159
  02 9219 7444

• Women’s Legal Advice Line
  Free confidential legal information, advice and referrals for women in NSW with a focus on family law, domestic violence and sexual assault.
  02 8745 6988
• Domestic Violence Legal Advice Line
  Free confidential legal information, advice and referrals for women in NSW with a focus on domestic violence and Apprehended Domestic Violence Orders.
  1800 810 784
  02 8745 6999
• Indigenous Women’s Contact Line
  Free confidential legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW with a focus on domestic violence, sexual assault, parenting issues, family law, discrimination and victim’s support.
  1800 639 784
  02 8745 6977
• Working Women’s Legal Service
  Free legal advice for women who have experienced sexual harassment, pregnancy discrimination or discrimination because of family responsibilities.
  02 8745 6954
• Care and Protection Legal Advice Line
  Free legal advice for mothers and other female relatives who are dealing with the Department of Family and Community Services (FaCS).
  02 8745 6908
• Women and Sexual Violence Law
  This publication was written by the solicitors at the Women’s Legal Service NSW.
  02 8745 6900

• Older Persons’ Legal Service
  1800 424 079
  02 9281 3600
• Seniors Rights Service
  1800 424 079

• Australian Human Rights Commission (AHRC)
  Independent statutory organisation which investigates complaints about discrimination, protect and promote human rights in Australia and internationally
  1300 620 241 (Information service)
  1300 369 711 (General enquiries and publications)
  02 9284 9600
  1800 620 241 (TTY)
• Sex Discrimination (AHRC)
  Information
• Anti-Discrimination Board of NSW
  Anti-discrimination complaints – NSW Department of Justice
  1800 670 812
  02 9268 5544
• Equality Rights Alliance
  Australia’s largest network advocating for women’s equality, women’s leadership and recognition of women’s diversity
  02 5104 2954
• Mental Health Advocacy Service (Legal Aid)
  Statewide specialist service of Legal Aid NSW.
  02 9745 4277
• Welfare Rights Centre
  Community legal centre specialising in social security law and its administration by Centrelink.
  1800 226 028
  02 9211 5300
• LegalAid NSW
  A state-wide organisation providing legal services to socially and economically disadvantaged people across NSW.  It delivers legal services in most areas of criminal, family and civil law.
  1300 888 529
• Wirringa Baiya Aboriginal Women’s Legal Centre
  The Centre provides legal support, referral and advice to Aboriginal and Torres Strait Islander women, children and youth in the local community, and throughout NSW.
  1800 686 587
• Inner City Legal Centre ICLC
  Provides legal services to gay, lesbian and transgender clients from anywhere in NSW.
  02 9332 1966
• The Law Society of NSW
  Peak body of the legal profession.
  02 9926 0364
• Legal Pathways (COTA NSW)
  COTA NSW and Legal Aid NSW have formed a partnership to provide assistance to older persons needing to draft a Will, Enduring Power of Attorney or Enduring Guardianship.
  1800 449 102
  02 9286 3860
• Immigration Advice and Rights Centre
  Legal advice line for immigration issues.
  02 8234 0700
• LawAccess
  Free Legal information, advice and referrals.
  1300 888 529

• Combined Pensioners & Superannuation Association of NSW – CPSA
  Advocates for a better deal for pensioners, superannuants and retirees on low incomes
  1800 451 488
  02 9281 3588
• COTA (The Council on the Ageing) NSW
  NGO/Community
  1800 449 102
  02 9286 3860
• Australian Ageing Agenda News 
• Carers NSW NGO/Community 
  1800 242 636
• Retirement Village Residents Association (Inc.) NSW
  1300 787 213

• Office for Women (Federal)
  Commonwealth
  02 6271 5111
• Office for Women (NSW)
  NSW State
  02 9248 0800
• Women’s Information Service, SA
  SA State
  08 9248 0800
• Feminist Lesbians Over Forty 
  NGO/Community
• F Collective
  NGO/Community
• The Sydney Feminists Inc.
  A volunteer-run organisation that advocates for women’s rights and feminism in Sydney
• Australian Women in Agriculture
  NGO/Community
• International Alliance of Women (IAW)
  NGO/International
• Jessie Street National Women’s Library
• National Foundation for Australian Women (NFAW)
  NGO/Community
  1300 733 221
• National Women’s Alliances (The Alliances)
  Network of organisations
• Older Women’s Network (Ontario, Canada)
  NGO/Community
  +1 416 214 1518
  info@olderwomensnetwork.org
• Older Women’s Network Australia
  NGO/Community
• Older Women’s Network Europe
  NGO/International
• Older Women’s Network Queensland
  NGO/Community
  07 3358 2301
• The Rural Women’s Network
  Government program
• Women’s Electoral Lobby
  A national, independent, non-party political, feminist lobby group that lobby politicians, unions, employers, educationalists and other institutions on policies to promote equality and seek to change attitudes and practices that discriminate against women.
  02 9517 4475
• Women in Film & Television Australia
  A Not-For-Profit organisation dedicated to achieving gender equality in the Australian screen industry through research, advocacy, education and support for female-identifying screen industry practitioners.

• National Debt Help Line
  Free and confidential advice from professional financial counsellors.
  1800 007 007
  02 9569 3847
• Good Shepherd
  Good Shepherd Microfinance offers a suite of people-centred, affordable financial programs to people who are financially excluded.
  03 9495 9600
• Financial Rights Legal Centre
  Advice and advocacy for consumers in financial stress.
  1800 007 007
• Wesley Mission Financial Counseling 
  1300 827 638
• No Interest Loans Scheme (NILS)
  NILS offers people on low incomes safe, fair and affordable loans (up to $1500) for fridges, washing machines and furniture, as well as education and medical expenses.
  13 32 20
• Australian Financial Complaints Authority
  Dispute resolution scheme for financial services.
  1800 931 678
• Energy and Water Ombudsman NSW
  Provides a free, fair and independent dispute resolution service for all electricity and gas customers in New South Wales, and some water customers.
  1800 246 545
• Telecommunications Industry Ombudsman
  Dispute resolution body for telecommunications service.
  1800 062 058
• Moneysmart
  Moneysmart helps Australians take control of their money with free tools, tips and guidance.

Dress for Success – Careers Centre

Dress for Success provides employment assistance for women with coaching and career development, network support and access to professional clothing.132 Marrickville Road, Marrickville, NSW 2204 | 1800 773 456

Return to Work NSW

The Return to Work Program is for women who have been unemployed for one month or more and intend to return to work as an employee within 6 months. 13 77 88

Fitted for Work

Fitted for Work assists women experiencing disadvantage find employment.
Suite 1, level 6/85 George Street Parramatta NSW 2150 | 02 9635 9909 | sydney@fittedforwork.org

Friendline
Run by friendly volunteers and open to anyone who needs to chat, all calls are anonymous.
Call 02 7226 1708 (Free call 1800 424 287). The support line is open: 10am – 8pm, 7 days a week
Chat online > HERE. The online chat service is open: 6pm – 8pm, Mon – Fri.

Australian Red Cross Community Visitors Scheme
The Community Visitors Scheme matches you with a Red Cross volunteer for regular social visits (available in person or over the phone). 1800 733 276

R U OK? Ending Loneliness Together
Explores what is loneliness and tips for managing loneliness.

Ending Loneliness Together
Tipsheeets about loneliness.

• Deaf or Hearing Impaired National Relay Service 
  133 677
  1300 555 727
• Translating and Interpreting Services TIS
  131 450
• WIRE
  WIRE is the only state-wide free information & referral service for Victorian women, non-binary and gender-diverse people.
  General Support: 1300 134 130
  Respect: 1800 737 732
  Safesteps: 1800 015 188 (crisis support)
  w|respect: 1800 542 847 (LGBTQI)

• The Little Black Book of Scams
  The Australian Competition and Consumer Commissions Little Black Book of Scams.